Abstract:
This study was conducted to investigate the effectiveness of library information resources and
services on student’s academic performance at the University of Zambia. The questionnaire was
the main instrument used for collection of data. 100 copies of questionnaires were distributed, and
overall response was 100%. The findings of this study revealed that the majority of students visited
the library, however, it had been realized that most of the students use the library as a facility to
study from and they do not exploit other options like research. It was also discovered that there
has been a transition of demand for resources from the physical format to the electronic format as
most the students highly preferred electronic format resources. The research further revealed that
the students were satisfied with the services provided by the library, however, the students were
not satisfied with the resources found in the library as most of them were outdated and this led to
a low contribution to the academic performance. This research was concluded with
recommendations from students that they viewed would better the resources and services provided
by the library such as the acquisition of up to date materials and inclusion of more electronic resources
to cater for the increasing demand of materials.
