Abstract:
It has been noted that records management practices have not been as efficient and effective as they are expected to be in institutions of higher learning. To this effect, Library and Information Science students opted to conduct a research which was aimed at investigating the records management practices in institutions of higher learning. This study therefore focused on investigating on the competence levels of records managers, records management policies, the availability of records keeping systems and the challenges affecting the efficient and effective management of records. It was a multiple case study which was conducted at four institutions, namely; Rusangu University, Cavendish University, National Institute for Public Administration and Evelyn Hone College. From the four institutions, a sample size of 8 respondents was purposively selected and these included 2 records managers from each institution. Observations were made and it was discovered that these institutions lack enough funding from the government also there are too much misplacements of records in institutions. Therefore, it has been suggested that the government should allocate more funds to these institutions and also organize some training programs that can assist to curb the problem of loosing records.
